Hello, I wish to register a complaint

Phone call to LYS (not the one I was raving about before, but one of the Established Yarn Stores in town, practically a mastodon of yarn stores)

me: -Hello, this is so-and-so calling, do you carry Spanish Katia yarns?

LYS lady: -Oh, yes, but only a few... [with a tired voice, as if I'm asking something which could really tax her physically if she thought about it even a second longer]

me: -Well, would you happen to have currently Merino 100% on your shelves?

LYS lady: -Oh, no no.... we don't. [what kind of stupid question is that ayway....]

me: -Ummmm, ok... who is your importer? [Trying to coax her to give me service and suggest that she could order from them and I could then pick up the yarn from her store - just as the importer suggested when I bought Katia yarn for Kingscot at the crafts fair]

LYS lady: -Well.... it's firm X from Turku......

me: -OK, so I guess I'll just contact them directly and give my money to them then, instead of your store, right?

LYS lady: -Yes, you'd better do that! [sounding real happy... problem solved!]


Those who live in Tampere know which store I'm talking about. They are just legendary, aren't they.

* * *

Another thing, while I'm at it:


Dear young guy living in the opposite building from ours,

I know that interior decorating is not everybody's favourite past time, and especially balconies can be a real challenge to upholster into a cosy but practical extention of one's home. But. I think contemporary design has been taken into new reaches in your balcony, to which I have a direct view when I'm sitting at my desk working. Piling up plastic bags filled with what I presume are empty beer cans and/or bottles maybe makes a statement - so far I just haven't figured out what that is. I respect the nature as well, and I salute your recycling activities, but would it be too much to just take one or two bags at a time back to store to return the cans/bottles, instead of waiting for 3 months for them to pile up? And just how much can a person drink beer?
Oh, and one more thing - don't even think of making your once-per-year appereance with your truckload of cans/bottles at the supermarket just before me returning my two cans and one wine bottle.
Yours truly.